Our unique offerings are in high demand, to ensure your preferred time and service are available, we recommend booking in advance.
To ensure comfort and relaxation of all guests, we ask that you please keep your voices to a minimum and respect that the spa is a mobile and smoke-free environment.
WHAT TO DO BEFORE AND WHEN YOU ARRIVE
If you have a fever, breathing difficulties, breathlessness, cough, sore throat, fatigue or tiredness , we ask you to call our centre on 0420 580 886 and reschedule your appointment.
We ask all guests to arrive at our centre, at the time of their appointment and no earlier. If you do arrive early, please wait in your car to reduce the chance of breaching social distancing recommendations.
When you enter and exit our centre, please ensure you use our sanitising station and check-in with the QR Code which will be clearly seen as you walk into the reception area.
Unless absolutely necessary or there is an under-age client (under 16 years of age) please do not come to the clinic with a family member, partner or friend. We are trying to reduce overall numbers in the centre at any one time as a precaution to ensure everyone’s safety.
All personal information shared will remain private and confidential.
If you’re unable to make your appointment, Maiaveda kindly requests 24-hours notice for all bookings scheduled Monday to Friday, and 48-hours notice for all bookings scheduled on Saturday and Sunday. 100% charge will apply for any treatments cancelled within these notice periods.
All cancellations and requests to reschedule CANNOT be done through our Vagaro booking system.
***Please call/text 0420 580 886 or use our online contact form to notify us of any changes.***
A minimum of 24 hours notice for weekday and 48 hours notice for weekend appointments is required to avoid cancellation fees.