By Appointment Only.
Please arrive on time. Please respect the fact that considerable effort and planning goes into preparing for your session prior to your arrival. In the event that you are late arriving for your appointment, the treatment will still be scheduled to finish at the pre-booked time.
We accept cash, Eftpos, Visa & MasterCard. Some Credit Cards incur a 2% surcharge.
Full payment is required to secure all weekend, retreat, spa package and group bookings.
Any cancellations or rescheduling of treatments and spa rituals must be done with at least 24 hours notice for weekday bookings and 48 hours notice for weekend appointments to avoid a 50% late cancellation fee. For cancellations made on the day of your treatment and no shows, 100% of treatment will be charged; in the case where you have a gift voucher the value of the booking will be made void. Payments made towards a Personalised Wellness Retreat are not refundable if cancelling within 7 days of your scheduled program.
Gift vouchers are not transferable for cash, refundable once issued, replaceable if lost, damaged or stolen, and are void if altered, photocopied or reproduced.
We kindly ask that children accompany you ONLY if they are receiving services as well.
By accepting a booking, you agree to these policies and conditions.
All prices are subject to change without notice.
Please note prices listed under Spa Rituals & Spa Ritual when purchasing an online Gift Certificate are if booked from Monday to Friday, if recipient chooses to redeem on a weekend, an additional charge is added to weekend bookings. All weekend prices are listed on our service menus.
Appointments outside our normal hours can be arranged with prior notice.